Waylight is a pioneering company in the healthcare sector, focused on delivering innovative care solutions through their comprehensive platform.
Client Pain Points: Faced with slow loading speeds, a weak online presence, and low traffic, the client’s urgent need was to enhance digital performance and visibility in order to stay competitive in the dynamic healthcare services market.
Client Request: Waylight LLC initially contacted Rochester Marketing Group to address challenges related to a weak online presence and low website traffic.
IT Monks was brought on board as a development partner to handle web development and design services.
Project Goal: The primary objective of the Waylight Care project is to establish a robust online presence for the healthcare provider by launching a microsite, with the aim of enhancing brand awareness, enabling data-driven insights, and increasing web traffic.
Client Objectives:
In the successful collaboration for the Waylight Care project, key team roles were strategically assigned to leverage expertise in Web Development, UI/UX Design, and SEO, with a diverse team of designers, developers, and SEO specialists.
The communication plan was enhanced by using collaborative tools such as Figma for design, Git for version control, and Slack for real-time communication, which significantly increased productivity and client satisfaction.
Regular updates and meetings were conducted through Google Meet, ensuring seamless coordination and timely project delivery, ultimately addressing the client’s needs for faster loading speeds and stronger online presence.
In the discovery and planning phases of the project “Waylight Care” for a home healthcare client based in Michigan, USA, extensive user research and competitor analysis were conducted to identify key areas for improvement such as slow loading speeds and weak online presence.
Through strategic client consultations, a comprehensive plan was devised that included designing responsive layouts, optimizing website speed, and conducting keyword research for SEO, utilizing tools like Figma and Ahrefs to enhance the brand’s online presence and increase traffic.
The project successfully launched in July 2024, achieving its goals of enhanced brand awareness and positioning, supported by custom features that address client-specific needs, such as ZIP code checkers, thereby mitigating lead loss and identifying growth opportunities.
1x Project Manager
1x Front-end Developer
1x UI/UX Designer
1x Quality Assurance Engineer
1x SEO Specialst
WordPress CMS, Advanced Custom Fields (ACF), HTML5 & CSS3, PHP
Figma, Git, Ahrefs, Active Collab, Slack, Google Meet
The “Waylight Care” project for Waylight LLC, operating in the Home Healthcare niche within Michigan, USA, faced a series of unique challenges that were pivotal in defining the project’s success.
A significant technical challenge was optimizing website speed to improve loading times and overall performance, a critical factor given the client’s initial pain points of slow loading speeds. This required meticulous attention to performance metrics such as Page Load Time and First Contentful Paint (FCP). Ensuring the site was mobile-responsive and compliant with accessibility standards added layers of complexity to the development process. Furthermore, integrating third-party tools seamlessly without affecting site speed was another hurdle.
Designing a responsive layout that enhanced user experience while maintaining consistency across various devices was a critical design challenge. Achieving this required creating intuitive wireframes and prototypes that aligned with the client’s brand and appeal to their target audience.
From a strategic perspective, enhancing brand awareness and positioning in a competitive industry necessitated a robust SEO strategy. Conducting thorough keyword research to improve SEO rankings and implementing a data-driven approach to track and analyze user interactions were vital to increasing site traffic and engagement.
In developing the microsite for a home healthcare service provider, specific custom features were tailored to enhance user engagement and data collection. A notable custom feature is the ZIP code checker integrated into the site.
This tool allows users to input their ZIP code to determine the availability of services in their area. In instances where services are unavailable, a different popup is triggered, inviting users to fill out a contact form for more information.
This strategic feature not only mitigates the loss of potential leads but also provides the company with valuable data to identify growth opportunities and potential areas for service expansion.
These enhancements, coupled with a strong emphasis on speed optimization and responsive design, have significantly bolstered the client’s online presence and performance.
Waylight Care’s project effectively utilized our web development and SEO services to significantly enhance its online presence within the healthcare services niche.
By optimizing page load time, achieving high marks in mobile responsiveness and SEO ranking improvements, and ensuring performance metrics remain in Google’s green zones (Mobile: 90+, Desktop: 99+), the microsite successfully launched, increased brand awareness, and began attracting new leads, thereby reducing operational costs and improving scalability and maintenance efficiency.
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